Construction interface
SME / Supply-Chain Route Pack
If the route only works for direct employees, it is not a construction route. It is a head-office route.
In construction, many of the people most exposed to pressure are not direct employees of the main organisation. Subcontractors, agency workers, sole traders and SME workers may not have easy access to HR, Occupational Health, EAP or internal wellbeing routes.
Purpose
Clarify what exists and what is reachable
Glass Elephant helps clarify what route exists at site level, what belongs to the employer, what the principal contractor can practically do, and how urgent or welfare concerns move without leaving people outside the system.
Use when
Where supply-chain access is unclear
- Subcontractor, agency, sole-trader or SME workers do not have a clear route.
- Supervisors are unsure what to do when a non-direct worker appears under pressure.
- Site induction explains safety routes but not pressure, welfare or support routes.
- Formal support exists for direct employees but is absent, inaccessible or mistrusted for others.
Typical outputs
What it can produce
- Worker-group and employer-interface map.
- Principal contractor and subcontractor route responsibilities.
- Site induction route pack and route cards.
- Supervisor prompts and immediate welfare concern route.
- Alternative route, employer interface and rollout rules.
Boundary
What this service does not do
It does not imply the principal contractor becomes the direct employer for all issues. It clarifies practical interfaces, confidentiality, safety route responsibilities and what should happen when support is weak, absent or hard to reach.
Next step
Discuss the Half-Day Pilot.
Use the conversation to decide whether Discovery, a Pilot, the Full Programme, 90-Day Implementation or a Specialist Follow-On Service is the right next step.
Discuss the Half-Day Pilot